FAQs

1. SHIPPING & DELIVERY

Where do you ship from?
We are a proud US-based boutique. All our orders are fulfilled and shipped directly from our distribution centers within the United States to ensure fast and reliable domestic delivery.

How long will it take to receive my order?
Our standard handling time is 1–3 business days. Once shipped, transit typically takes 5–10 business days within the USA. You can expect your package within 6–13 business days from the date of purchase.

How can I track my order?
Once your order is dispatched, you will receive an automated email with a tracking number. You can use this number on our "Track Order" page to monitor your shipment in real-time.

2. RETURNS & REFUNDS

What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their brand-new, unworn condition with original packaging and tags attached.

How do I start a return?
Please contact our support team at support@stylewithveloura.com with your order number. We will provide you with a Return Authorization and the correct US-based return address.

3. PRODUCT & QUALITY

Are your items brand new?
Yes. Style with Veloura exclusively sells 100% Brand New apparel. Every piece undergoes a quality check before being packaged for shipment.

Do you have a size guide?
Yes, size charts are available on every product page. Please note that some items may follow specific fit guidelines (such as oversized or slim-fit), so we recommend checking the measurements before ordering.